Governance That Protects Value, Controls Risk and Scales With AI

An EVMO is a centralized function that governs vendor performance, contracts, spend and risk across your whole supplier estate. Procurement sources and negotiates deals.

An EVMO governs what happens after signature, where most value is won or lost. If you run a large, complex portfolio without a single view of supplier performance and risk, the two functions complement each other rather than overlap.

SRM governs the relationship: performance, risk, value and day-to-day management of the supplier. CLM governs the contract itself: obligations, renewals and compliance across the agreement's life. You need both. A contract you don't actively manage still erodes value, and a supplier relationship with no contractual teeth has nothing behind it. ISG governs across both.

Value erosion commonly runs 15 to 30 percent of total contract value. It comes from billing errors, unused or duplicated services, missed service credits, unmanaged renewals and weak contract enforcement. Most of it stays invisible without active governance, which is why it accumulates quietly. Invoice forensics and ongoing contract governance recover it and stop it recurring.

Fast, by design. We review vendor invoices against contractual obligations to surface billing errors, duplicate charges, missed credits and overpayments, often finding recoverable value in the first review cycle. It runs with minimal disruption to your team and delivers measurable savings without a long transformation program.

TPRM is the discipline of identifying, monitoring and mitigating the risks your suppliers introduce, from operational and financial exposure to security and compliance. Regulations such as DORA raise the bar, holding you accountable for the resilience of critical third parties. Strong vendor governance gives you the supplier visibility, controls and evidence those regimes require, so compliance becomes a byproduct of how you already operate.

They belong in the same operating model. AI systems are increasingly built and run by third parties, so AI risk is often vendor risk under another name. ISG governs both through common frameworks, controls and the ISG GovernX platform, giving you one accountable view across suppliers, contracts and AI rather than two disconnected efforts. Our AI Governance practice goes deeper where AI-specific policy, controls and regulatory readiness are needed.

Both. We work as an advisor, as a managed service running your governance day to day, or through build-operate-transfer, where we stand the capability up, run it, then hand it back to your team. The model flexes to your maturity and how much you want to keep in-house.

ISG GovernX is our governance platform. It brings real-time visibility, vendor performance analytics, contract intelligence, financial governance and executive dashboards into one place, with automated workflows and AI-driven early warnings. It's the technology layer beneath the people and the process, so governance runs on evidence instead of spreadsheets and memory.